Refund Policy
Effective Date: October 23, 2024
At First Genesis Baptist Church, we value your support and strive to provide meaningful services, events, and experiences. Please review our refund policy for various transactions below:
1. Donations
Donations made to First Genesis Baptist Church are generally non-refundable. If you believe there has been an error in your donation or you made the donation by mistake, please contact us at [Insert Email Address] within 30 days of the transaction. We will review requests on a case-by-case basis.
2. Event Registrations
For church events that require a registration fee:
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Cancellations made at least 15 days before the event: You may be eligible for a full or partial refund.
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Cancellations made within 14 days of the event: Refunds may not be available unless due to extraordinary circumstances.
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If the event is canceled by the church, a full refund will be provided.
3. Merchandise
For physical merchandise purchased from the church:
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Refunds: Items may be returned for a full refund within 14 days of purchase, provided they are unused and in original packaging.
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Exchanges: If an item is defective, we will gladly exchange it or offer a refund. Please contact us with your receipt for proof of purchase.
4. Services
For services offered through the church, such as classes or special programs:
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Refunds will be considered based on the timing of cancellation and the nature of the service provided. Please contact us for specific inquiries.
Contact Us
If you have any questions about our refund policy or need assistance with a refund request, please contact us:
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Phone: (585) 454-7418
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Fax: (585) 454-7418
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Email: info@firstgenesis.org